🇩🇰
En ikke‑planlagt genstart af LUCA-backenden medførte, at alle LUCA-terminaler forsøgte at etablere forbindelse til systemet samtidig. Dette resulterede i en belastning, som LUCA-frontendens daværende kapacitet ikke kunne håndtere, hvilket medførte, at terminaler delvist eller slet ikke kunne komme i kontakt med frontenden.
Løsning: LUCA-frontendens ressourcer er blevet opskaleret for bedre at kunne håndtere samtidige kald og dermed reducere risikoen for lignende hændelser fremover.
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🇬🇧
An unplanned restart of the LUCA backend caused all LUCA terminals to attempt to connect to the system simultaneously. This resulted in a load that exceeded the frontend’s available capacity at the time, causing terminals to partially or completely fail to establish contact with the frontend.
Solution: The LUCA frontend has been scaled up with additional resources to better handle concurrent requests and thereby reduce the risk of similar incidents in the future.